Terms & Conditions
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These Terms and Conditions regulate the contractual relationship between you as a natural person and us, American Socks and are valid only for business relations with consumers for the purposes of the Civil Code. The consumer according to this regulation is every natural person who closes a legal deal for a purpose, which can be added neither commercial or an independent professional activity. The Terms and Conditions are valid for the offers on the Domain www.americansocks.com. We complete your order based on our Terms and Conditions that are valid at the time of placing the order.
You can order on the Internet from us via our homepage www.americansocks.com. The representation of the products show in our online shop an obliging offer for the purposes of the Civil Code. In the Shopping Cart you have the possibility to initiate the order process using the button “Proceed to Checkout”. After entering your personal data you will find a summary of your order at the final step of the order process. There you can take a look at your order again and have the option to make changes if necessary. By using the button “Confirm Order” you place a binding offer regarding the chosen items. We are authorised to accept your offer within 14 days by sending an acknowledgement of order (via mail or post). Your order is not deemed to be accepted until we have accepted it by acknowledgement. Should we not accept your offer within 14 days it is deemed to be disclaimed. Products which are not listed in the acknowledgement are not part of the act of sale.
We deliver products in stock within 4 working days by Correos de España to the address given by you. Dispatch beyond Spanish Territory and within Europe the delivery, provided the product is available, can take approx. 10-14 working days. When shipping to the non-European foreign countries the delivery time is dependent on the dispatch type and the receiver’s country. All delivery times or delivery periods are non-binding, they are based on an agreement. The preceding information about prospective dates of delivery or delivery timescales is non-binding, unless it has been expressly agreed between the consumer and us. In the case of an expressly agreed date of delivery if there is a delay in delivering the order you must allow us an extension of up to 2 weeks. If we are unable to deliver within the timeframe given you are entitled to withdraw from the sale agreement. Should an article not be available for delivery within the given timeframe, we will inform you as quickly as possible of the date of delivery, or alternatively that the delivery cannot occur
Any customs or import charges that occur are the responsibility of the recipient/customer, these will be levied at the point of delivery by the tax authority. Tax and Custom payments are mandatory to receive your order.Unfortunately, we have no control over these charges as all costs will vary depending on the destination selected. Refusing the payment of duties also means refusing to the right of refund. The package will be destroyed by the tax authority and American Socks will be liable for the destruction cost.
You can return any received item without providing a reason within 30 days by sending the goods back. The period of returning begins with receipt of this instruction for the right of returning, but not before the receipt of goods by the recipient (in case of recurring delivery of the same item not before receipt of the first partial delivery) and not before complying with our duty of information.
If item is damaged or defected, the customer is in his full right to return the item and receive a new one without cost. Customer is refunded using the same payment method used at checkout once the product has been received.
Please send the goods or your return request to:
American Socks Returns
c/Sant Pere Mes Alt 52
08003 Barcelona
Spain
The Following goods are excluded from the right of return:
1. Socks which are in an unsealed condition.
2. Socks which are used.
In case of an effective return, the services received reciprocally are to be guaranteed back and, as the case may be, use drawn by the beneficiary (e.g. functional advantages) is to be released. In case of item deterioration, value compensation might be demanded. This does not apply, if item deterioration only happened during examination -as it usually would happen in the shop. You can avoid value compensation by not using the item as the owner and omitting everything that might affect its value. The duty of restitution shall be fulfilled within 30 days. The period commences for the buyer after returning the item or sending the return request, and it begins for American Socks after receiving said item.
Please return your items using Standard Mail services to:
American Socks
Sant Pere Més Alt 52
08003 Barcelona
Spain
We ask you not to remove the original tags and for hygienic reasons with Underwear and laundry not to remove any protective coverings. Also with nonobservance of the requests your right of return continues without limitation. Also pay particular attention to the completeness of your bank information. We are not held liable for any financial problems originating from you providing incorrect details.
All shown prices are totals including the VAT. Postal and forwarding charges are added after the list in sec. 7.
Delivery costs are specified at the checkout page. Higher costs apply to overseas expeditions and faster delivery services
We accept Payment via debit/credit card.
a. Payment via Prepayment
This payment method is unavailable.
b. PayPal
This payment method is unavailable.
c. Cash On Delivery
This payment method is unavailable.
d. Direct Ebanking
This payment method is unavailable.
e. Credit card
We accept VISA, Mastercards and Maestro- Cards. The handling of payment details are encoded and offers you secure processing of your data and a quick and uncomplicated payment.
Please note the wash instruction on the instructions found on the items. We do not compensate damages caused by incorrect cleaning or unpackaging.
All items remain unreserved property of American Socks until payment is fulfilled.
We strictly keep the duty of secrecy. All information relating to the order as well as personal information given by customers will be saved by American Socks. Stored personal information will be only transmitted to the responsible shipping company for the delivery of items. All personal information will be kept in confidence and used in line with adaptive data protection laws. For marketing purposes we maintain a data exchange with other mail order companies as well as service providers. Unless you advise us not to do so your personal information will be transmitted to those companies and providers. Besides, your protective-worthy interests. More information you can find in our Privacy Policy.
Spanish consumer rights are valid for all disputes which originate from or on account of this arrangement to the exclusion of the UN-purchase right.
Should a regulation of these general terms of business be ineffective, the effectiveness of the remaining regulations is not thereby touched.
American Socks SLc/ Sant Pere Mes Alt 52
08008 Barcelona
Spain
Tel.: +34 937 97 75 08
VAT Nr: ESB66133828
Email: info@americansocks.com